FAQ

Creative Tenders FAQs

Below are a selection of FAQs for Creative Tenders. Click on the heading to read more about that FAQ.

What do I get for my money?

You will be given access to an online system, which you can update at any time with keywords, locations and budgets of tenders you want to see.

On a daily basis (when new tenders appear to this specification) you will be sent a bulletin to your email informing you of the opportunity.  If you require more information on the tender, you will be asked to click a link which will take you to your area of the site where you will be given full details of how to obtain the tender documents and register your interest.  For those opportunities secured by Creative Finder, opportunities will be displayed in your client area of the site, where you can upload your tender response on the dedicated day.

Our system allows you to change your requirements at any point, and this will automatically send you relevant tender opportunities to these search requirements.

How long is the contract for?

Your initial contract is for 12 months, after that you can cancel at any point with 30 days notice.

Who decides what tenders are relevant to my company?

The system automatically showcases tenders based on your preferences.  Every member of the system has a dedicated client manager, if your client manager feels you are missing any opportunity, which they feel is a good fit for your company they will call and inform you of this and help you change your system preferences if needed.

How do you secure private sector opportunities?

Annually we cold call hundreds of thousands of businesses, to build relationships with business owners and marketing teams, to source opportunities to post.  We also have agents marketing the business and service on social media, national press, events and exhibitions. Our sales force has a minimum of 5 years creative and digital sales experience, and their core role is to secure new opportunities for our clients.

I already have a Business Development Manager, why do I need this system?

Your business development manager will either have to sign up to hundreds of tenders sites and sift through them weekly to make sure tenders are not missed, or they will have to sign up to another tender site where they are required extensive knowledge of CPV codes to get the best from the systems.  These systems have hundreds of thousands of tenders on from all industries UK wide.  Opportunities will be missed.

Your Business Development Manager, can then free up time to work on proactive business development.

What is the payment method used?

Creative Tenders takes payment by the card provided to us, monthly in advance from the date you signed up to the system.  If a payment is missed, access to the system is temporally blocked until a new payment method has been input.

Can I get a copy invoice for my records?

Yes, absolutely, you can email finance@creativetenders.co.uk to request this.

What is the difference to Creative Tenders from every other system out there?

We are specifically for the creative tenders, meaning you don’t have to search through hundreds if not thousands of irrelevant tenders to find suitable opportunities for your business, saving time and money.

One of our biggest selling points is the proactive opportunities we post, that you will not find on any other tender website in the country.  If you have a business development team who are new to selling, they will not need to understand CPV codes to use our system.

As well as using this agencies that use our system can also find local freelancers to support during busy periods by accessing our ‘find a freelancer’ solution which you can access in your client area.

How many opportunities can I expect to see per week?

This depends on demand, but we will work hard to ensure you see new proactive and reactive opportunities every week that are relevant to your business.

How will the opportunities be sent to me?

You will be sent a new bulletin every time new opportunities are uploaded that match your search criteria.  You will also be able to search all opportunities in the client area of our system.

What is your customer care policy

All customers are given a landline number to contact us Monday-Friday 9-5 and a support email is available 7 days per week 9-5pm to answer any queries. A representative will talk you through the set up process if you feel you need support here.

Creative Growth FAQs

Below are a selection of FAQs for Creative Growth. Click on the heading to read more about that FAQ.

We are struggling to win any tenders. Can you help?

Yes absolutely, we can help you establish why you are not winning tenders, put in place improved systems and procedures and develop better tender documents for moving forward.

Can you work with my internal sales team to enhance their knowledge?

Yes of course. With 15 years tender writing experience for the creative industry, we have developed a series of tender training mentoring and training sessions to enhance individual knowledge.

Do you have any standard documents you can help us with?

When choosing to work with Creative Growth we have a series of resources that can be accessed from our member’s area of the site which help with tender writing and monitoring.

We are only small. Do we have any chance of winning any tenders?

Yes! You just need to know which tenders to bid for and how to showcase your skills and experience correctly.

Where will the training take place?

The training will always take place on your company premises so we have access to all of your relevant company information.

How much will it cost?

Each quote is bespoke, but as a guide a full days training/mentoring is approximately £995, this includes all standard information required to streamline your tender process, and all upfront preparation to learn your business.

How do I obtain a quote?

Contact Jill Hudson on 0203 051 2217 who will be able to discuss a quotation with you over the telephone.

Do you have a company brochure?

Yes, absolutely, you can download it here.

Creative Finder FAQs

Below are a selection of FAQs for Creative Finder. Click on the heading to read more about that FAQ.

How much does it cost to advertise a project on your platform?

Nothing, it is completely free of charge, for unlimited posts.

I’m not sure what my exact requirements are - can you help?

Yes, absolutely, we can help you define a specification of your requirements, and help you define your marketing plan so that you are only purchasing solutions that will make a big impact on your business. This is also free of charge.

Can you organise meetings with a select number of creative agencies for me to attend?

Yes, we can source these from our database, based on your requirements and our knowledge of our member companies. This is also free of charge.

Once I have selected a supplier, can someone help me project manage my project to ensure timescales are achieved?

Yes, we have dedicated projects managers with a minimum of 5 years creative and digital project management experience. There is a fee attached to this, which is 20% of the project value.

Can I speak with someone direct about my project before I post it?

Yes, absolutely, please call +44 (0)203 051 2217  and ask to speak with Jill.

SOLVE YOUR PROBLEM

We are here to solve your sales and business development problems. Are you looking for more business but struggling to win tenders? Or are you struggling to find relevant tenders to bid for? We are here to help.

Need More Support

If the above FAQ’s has not answered your questions, please complete the form below and one of our team will respond to your query within 24 working hours. Thanks for your interest.





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