“THEY ALREADY KNOW WHO THEY WANT TO USE!” – The Tendering Process

We’ve all heard stories about backhanded business deals and brown paper envelopes passed under the table for the decision making to go in favour of a specific business on a particular contract/opportunity.

This is drastically changing for the better, having analysed tender processes now compared to where they were 10 years ago.  We’re not saying this doesn’t happen! We do still live in a world of human interaction (for now).  However, things are getting better and we’re super confident that this will continue.

Here at Hudson Procurement Group we are focused on creating a fair bidding process for all. We’re working hard to make headway with government organisations. Especially into how and why decisions are made when marking tender documents. And also, how buyers issue tender notifications and how to produce a fair Invitation to Tender and Specification document.

We like to advise our customers on how they can question the result of a tender notification and the tendering process if they believe they have been incorrectly scored. This does not mean that we’re going to back sore losers and encourage those who think they should have won when in actual fact the right company was awarded the contract.  On occasion, we’re simply pipped at the post and the best man won and we need to take it on the chin and learn from it.

If you truly believe you were not given a good shot, there are a couple of things you can do:

1. Ask for thorough feedback, and if they don’t provide it then you can question ‘why not?’. If they’re spending public purse, they should spend the time needed to give you feedback against the winning submission.
2. If they will not provide feedback ask the process for putting in a freedom of information request, this should prompt them into giving you feedback.
3. If you are still feeling like you’re getting no response, you can contest the decision based on lack of feedback. This means that spending public-purse will be required to complete a thorough internal investigation into how they have purchased the required services/products.

The most important aspect of any ‘rejection letter’ is to look at it logically and ask for feedback, learn from it and make sensible decisions on how to move forward.

Things truly are changing in the world of procurement. We’re going to be central to making sure our customers are given a fair shot when investing the time needed to respond to an ITT.

We’re only ever a phone call away, and we would welcome your feedback on how you believe the procurement process should change to suit SMEs.  If we hear your feedback, we can help shape policy for the better.

See our ‘Rules & Regulations when Tendering’ Blog for additional regulations that buyers must adhere to.

 Want to learn more about the tendering process? We’re here to help you Discover, Succeed, Procure and Invest.